Published: 20 July 2026
We have updated our Terms of Service, Privacy Policy and Data Processing Agreement. The updated documents are now in effect and apply whenever MillionVerifier is used, including through the website, application, API, integrations or automated processes.
The updates use clearer language and align the policies with how MillionVerifier works today. Here is an overview of the main points.
MillionVerifier is a business service
MillionVerifier is provided for business, trade and professional use. It is not intended for personal, family or household use.
Customers using an individual billing profile must still be acting as a sole trader, self-employed professional or other business user. Customers are responsible for keeping their business, billing and Account information accurate.
Email data must be obtained and used lawfully
Email addresses submitted to MillionVerifier do not have to belong to subscribers or people who have directly opted in to a Customer’s own list.
Customers may use data collected directly or lawfully obtained from a data provider, broker, licensor or other source, including purchased, rented or licensed business data. Customers remain responsible for ensuring that they are legally entitled to obtain, submit and use the data for their intended purpose, and for meeting any applicable privacy, marketing, notice, objection and suppression requirements.
Where reasonably necessary, MillionVerifier may ask for information showing the source and permitted use of submitted data.
Paid and Promotional Credits
The updated Terms distinguish between Paid Credits and Promotional Credits.
Paid Credits are Credits purchased by the Customer. Promotional Credits are provided without charge and may include registration Credits, purchase bonuses, Auto Top-Up extras, percentage-based bonuses, MillionEvergreen Credits, support or goodwill Credits, and Credits offered for certain risky verification results.
Credits are used in the order in which they were added to the Account. Promotional Credits have no cash refund value.
Promotional programmes and free-credit benefits are available only while offered. A promotion available today does not create a promise that the same promotion, amount or benefit will remain available in the future. We may introduce, change, limit, pause or discontinue future promotional offers without changing the Terms. Credits already granted remain subject to the conditions shown when they were issued.
Unknown and catch-all results
Where available, Credits provided in connection with unknown or catch-all results are Promotional Goodwill Credits. They are not cash refunds and are not guaranteed as a permanent Service feature. The treatment available for a particular workflow will be shown in the Service or our Help Center.
Inactive Accounts and Credit recovery
An Account may be treated as inactive after 12 consecutive months with no Credit purchase and no Credit use. We will email the Account owner at least one month before an inactive Account is removed.
Using at least one Credit during that notice period prevents the planned removal and restarts the inactivity period.
Removing an inactive Account does not make its remaining Credits expire. We keep a limited protected recovery record so that an eligible Customer can create a new Account, contact support and request restoration of the remaining Credit balance after ownership is verified.
Account use and compliance
Customers are responsible for their Account, credentials, API keys, Authorized Users and integrations. We may restrict or suspend processing where reasonably necessary to protect the Service, investigate misuse, verify compliance or respond to unlawful activity.
A Customer that materially breaches the Terms may lose eligibility for refunds, the Money Back Guarantee and promotional or goodwill benefits, subject to any rights that cannot legally be excluded.
Privacy and data processing
The Privacy Policy explains how GBD handles Account, billing, security, support and other information for which it acts as controller.
When a Customer submits Personal Data for email verification, the Customer normally acts as controller and GBD acts as processor. The updated Data Processing Agreement explains the instructions, security measures, subprocessor rules, international-transfer safeguards, assistance and deletion arrangements that apply to that processing.
How the updated policies apply
The updated policies take effect when published. New Customers review and accept the Terms during Account creation.
Existing Customers receive an in-app notice at their next login, and Customers who have purchased Paid Credits will also receive an email notice. The policies are not delayed until the notice is opened or displayed. Any continued use of MillionVerifier after publication—including use through an API key, integration or automated process—is subject to the updated Terms.
A Customer that does not agree with the updated Terms must stop using MillionVerifier and disable automated access.
