Payments & Credits

Country Error During Payment

Country Error During Payment

Tamas Ham-Szabo image Written by Tamas Ham-Szabo
Back to articles Tamas Ham-Szabo image Written by Tamas Ham-Szabo

Country Error During Payment

For legal reasons, we must collect evidence for the place of supply. Therefore we can only accept payment if the country of billing details and the country of the payment account are the same.


How to fix this error?

You have two options:

  1. Change the billing details on your account. Your billing country must be the same as your payment card was issued.
  2. Use a different card issued in the country of your billing details. 


We hope you can resolve this soon. We apologize for any inconvenience caused.

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